LEGAL

Privacy Notice

FACTS
WHAT DOES PAYOFF, INC. (“Payoff”) DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and checking account information
  • Credit scores and employment information.
How?
All financial companies need to share customers’ personal information to run their everyday businesses. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Payoff chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Payoff share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus 		YES NO
For our marketing purposes—
to offer our products and services to you		 YES NO
For joint marketing with other financial companies YES YES
For our affiliates’ everyday business purposes—
information about your transactions and experiences 		YES NO
For our affiliates’ everyday business purposes—
information about your creditworthiness 		YES YES
For our affiliates to market to you YES YES
For nonaffiliates to market to you NO We don't share
To limit our sharing

Please note:

If you are a new customer, we can begin sharing your information 45 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?
Call 800.878.0901 or go to www.payoff.com/legal/privacy-policy
What we do
How does Payoff protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Payoff collect my personal information?

We collect your personal information, for example, when you

  • Apply for financing
  • Give us your contact information
  • Give us your income information
  • Give us your employment history
  • Provide account information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include companies with a Payoff name.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Nonaffiliates we share with can include bank partners, lending partners and service providers.
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include: mortgage lenders, auto loan lenders, financial services providers, insurance providers, lifestyle companies (cell phone, gym, cable, internet, etc.), and travel providers.
For California and Vermont residents only

For California residents only: If you live in California, we will not share your personal information with nonaffiliates, except for our everyday business and marketing purposes, or if you agree to such sharing on a separate form enclosed with this notice. You do not have to contact us to implement this limit on our sharing. Also, you may keep us from sharing your personal information for joint marketing with nonaffiliates by (1) completing the separate form enclosed with this notice; (2) calling or visiting us online as described under “To limit our sharing,” above; or (3) checking the appropriate box on the mail-in form on the printable version of this document, found here. To limit our sharing with affiliates and keep them from using information we share with them to market to you, please check the appropriate boxes on the mail-in form on the printable version of this document, found here.

For Vermont residents only: The information practices we have described above comply with federal law. Vermont law places additional limits on sharing your personal information. We will automatically limit the disclosure of your information within and outside our family of companies as permitted or required by applicable law or regulation. You do not have to contact us to implement this limit on sharing. In addition, to limit our sharing, please follow the instructions in the “To limit our sharing” part of this document.
Residents of all other states
To limit our sharing, please follow the instructions in the “To limit our sharing” part of this document.